To help ensure that your experience is positive, the West Carleton Family Health Team offers the following tips to help you prepare for your appointment.
Appointment Arrival and Check-in:
It is important that you arrive 10 minutes before your scheduled appointment so that we have time to gather important health information or complete necessary forms or procedures prior to your appointment.
In the winter months, please bring indoor shoes with you to help keep our facilities clean and ensure you do not need to walk around the office in your socks.
Missed Appointment Policy
We understand that appointments sometimes need to be changed, so we ask that you call at least 24 hours in advance if you cannot keep your scheduled appointment. Patients more than 15 minutes late will be considered a missed appointment, and applicable administration fees will apply.
Please read our complete Missed Appointment Policy. <get the file here>
Review of Symptoms
Be prepared to discuss your symptoms with your health care provider. Write down all of the issues you would like to try and cover during your visit. Begin with the most bothersome issue. This will allow your provider to get a clear picture of your major concerns.